Supporting our clients is

Never an Issue

When you do business with CFM, you have an entire team of experts on your side.

Our customer support team is always ready to help you with your technical questions

We deliver delight in every step of support.

Phone Support

No one should have to be escalated 3 times before their questions are answered. We make sure our support specialists are deeply knowledgeable on our products to offer immediate phone support.

Fast Email
Support Requests

Clients care that the resolution of their issue is underway. We get that and that’s why we respond to email support tickets in less than 30 minutes, with automatic case creation and notification to let clients know service is underway.

A 99.8%
Uptime Rate

For technology to be a true tool, it needs to be working. We deliver peace of mind and promise to resolve any issue quickly.

We've Got Clients Everywhere, In All 50 States To Be Exact
OVER 650 Financial Institutions Trust The Power of CFM
Over 98% Renewal Rate
Over 45,240 Licenses And Counting

How do you submit a support ticket?

The quickest and easiest way to submit a ticket is to send an email to [email protected] or call us at 855.333.4CFM (4236).

The form will automatically open a ticket and our team can get to work on it ASAP.

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