IQ

Visibility into

How your hardware

Is performing

iQ provides real-time analytics so you can avoid unnecessary costs and make data-driven decisions on purchasing, deploying, and servicing your cash automation and self-service machines.

Knowledge Is Power. IQ Gives You A Lot Of Both.

Financial institutions invest millions of dollars in technology, yet struggle to answer simple questions on how their investment is performing. Are the machines being used properly? Which type of machine works the best? Is service or maintenance needed to avoid a breakdown? How much cash do you need in the machine? This lack of visibility leads to added costs, more downtime, and wasted efforts. Only iQ gives you actionable data in an easy-to-read dashboard to quickly see business-critical information.

Gain visibility of hardware to make

Calculated

Decisions

Optimizing your cash automation starts with getting a clear picture of what’s working, so you can fix what isn’t.

  • Available devices
  • Devices in use
  • Usage by day
  • Usage by side
  • Usage by denomination

Limit Downtime

& Reduce Maintenance Expenses

Proactive and preventive service features based on real usage statistics keep your machines up and running.

  • Preventative maintenance alerts to avoid breakdowns
  • Error tracking to identify problem devices
  • Automated service outreach
  • Proactive service requests
  • Errors logs to increase first-time fix rate

Customized to fit

Staff Needs

iQ is cloud-based and enables anyone within the financial institution to view and analyze the data across branches.

  • Set multiple user levels and roles for enterprise or branch-level views
  • Personalize dashboards for each individual user
  • See staff performance and who needs more training
  • Customizable newsfeed widgets
  • Customizable chart widgets

Better understanding

Cash Forecasting

  • See how cash is flowing through the branch down to denominations
  • See how much cash is at each branch location
  • Eliminate unnecessary and expensive armored truck deliveries

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